Abstract
In English
The pandemic situation and the strict health protocols implemented have resulted in a decrease in tourist visits and a decrease in hotel occupancy rates. The government and hotel management conduct a variety of potential businesses for the accommodation services business. One of the things that area trend for tourists is to choose attractive, safe and comfortable accommodation, return to nature, and avoid large crowds during the Covid-19 pandemic. The alternative presented by accommodation service entrepreneurs is glamping. The method of applying quality of service in glamping management is to provide CHSE (cleanliness, health and safety, and sustainability environment), in each glamping management department, such as the front office department, housekeeping department, food and beverages department. Participants in this activity are all glamping management employees in Kembang MertaTourism Village. Kembang MertaTourism Village has succeeded in showing the readiness of glamping management in accepting tourists with the CHSE procedure.
In Balinese
Pakibeh pandemi lan uger uger ngeninin protokol kesehatan sane kalumaksanayang gumanti mangawinang kareredan pangerauh ipun para wisatawane inggihan sayan surut taler wisatawan sane marerepan ring hotel. Pemeritah lan para pangusaha hotel ngalaksanayang makudang utsaha ngeninin bisnis layanan akomodasi. Silih sinunggil nyane sane sayan kasenengin olih para wisatawane inggih punika akomodasi sane ngulangenin, trepti lan ngaleganin, ngutamiang kalestarian palemahan, ngadohin kakosekan ritepengan pandemi Covid-19. Olih para pangusaha jasa akomodasi raris kawentenang glamping utawi glam camping. Kautamian layanan ring manajemen glamping inggih punika marupa CHSE cleanliness, health, safety, lan environment sustainbility ring suang suang departemen manajemen glamping inggih punika front office departement, house keeping departement, food and beverages departement. Pamilet ring parikrama puniki inggih punika maka sinamian pegawe glamping manajement ring Desa Wisata Kembang Merta. Desa wisata Kembang Merta sampun macihna tiaga mamarilaksana glamping rikale nyanggra para wisatawane riantuk pemargi CHSE.
In Indonesian
Situasi pandemi dan ketatnya protokol kesehatan yang diterapkan telah mengakibatkan penurunan kunjungan wisatawan dan penurunan tingkat hunian hotel. Pemerintah dan manajemen hotel melakukan berbagai bisnis potensial untuk bisnis layanan akomodasi. Salah satu hal yang menjadi tren bagi wisatawan adalah memilih akomodasi yang menarik, aman dan nyaman, kembali ke alam, dan menghindari keramaian yang besar selama pandemi Covid-19. Alternatif yang dihadirkan oleh pengusaha jasa akomodasi adalah glamping. Metodepenerapan kualitas layanan dalam manajemen glamping adalah dengan menyediakan CHSE (cleanliness, health and safety, dan sustainability environment), di setiap departemen manajemen glamping, seperti front office department, housekeeping department, food and beverages department. Peserta dalam kegiatan ini adalah seluruh karyawan glamping management di Desa Wisata Kembang Merta. Desa Wisata Kembang Merta telah berhasil menunjukkan kesiapan pengelolaan glamping dalam menerima wisatawan dengan prosedur CHSE.
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